Shipping Policy

Thank you for choosing Packagy! We strive to provide a seamless shopping experience, and our shipping policy is designed to keep you informed about your order delivery.

Processing Time

All non-custom orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the following business day. Custom printing orders take around 5 to 7 days to dispatch, depending on the workload of printing orders.

Shipping transit time varies between 3 to 9 working days based on your Pin Code. Delivery times may be affected by factors beyond our control, including unexpected delays from our courier partners due to weather conditions, political disruptions, festivals, or strikes. In such cases, Packagy will not be held responsible. Please note that the delivery address cannot be changed once the order has been placed.

Same-day delivery is available in Delhi NCR through Porter and other such platforms. In the rare instance that your product is unavailable, we will contact you to see if you would like to wait for it to be restocked or prefer a refund instead.

Shipping Costs

Shipping costs are calculated at checkout based on the weight and dimensions of your order.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment’s progress.

Cancellation Policy

  • Before dispatch: 100% refund minus any payment refund charges, if applicable.
  • Post dispatch: No refund.

Returns and Exchanges

  • In case of a manufacturing defect, goods will be replaced or refunded as necessary.
  • If you receive a wrong or defective product, please contact us at WhatsApp: +91 9560783893 or Email: info@packagy.in within 7 days of receiving your shipment.
  • Custom printed orders are non-returnable due to their personalized nature.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please make a video while opening the packaging as supporting proof if you wish to claim a return or replacement. Refunds will be processed within up to 7 working days.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, feel free to reach out to our customer service team at WhatsApp: +91 9560783893 or Email: info@packagy.in.

Thank you for shopping with Packagy! We appreciate your order and look forward to serving you again.